Please read these terms carefully before using makbet services
Welcome to makbet ("we," "us," "our," or the "Platform"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "Player") and makbet governing your access to and use of our online betting and gaming services. By registering an account, accessing our website at https://makbet.cam, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.
If you do not agree with any provision of these Terms, you must immediately cease using our services and close your account. Continued use of the Platform following any amendments to these Terms constitutes your acceptance of such changes.
Online gambling carries financial risk. Only wager amounts you can afford to lose. If you believe you have a gambling problem, please utilize our Responsible Gaming tools or seek professional help. This platform is strictly for adults aged 21 and over.
For the purposes of these Terms, the following definitions apply:
You must be at least 21 years of age to register an Account and use makbet services. By registering, you confirm that you meet this minimum age requirement. We reserve the right to request proof of age at any time. Failure to provide satisfactory proof will result in immediate account suspension and forfeiture of funds.
makbet services are intended for residents of Indonesia. You must be physically located in Indonesia when accessing the Platform and placing Bets. We employ geo-location technology to verify your location. Attempting to circumvent these restrictions through VPNs, proxy servers, or similar technologies is strictly prohibited and will result in account termination.
You represent and warrant that:
You are permitted to hold only one Account on the makbet Platform. Multiple accounts registered by the same person, household, IP address, email domain, or payment method are prohibited. Detection of duplicate accounts will result in closure of all related accounts and forfeiture of balances and winnings.
To create an Account, you must complete the registration form providing accurate personal information including your full legal name (as it appears on your Indonesian National ID / KTP), date of birth, email address, mobile phone number, and residential address. All information must be truthful and verifiable.
You are responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. You agree to immediately notify us of any unauthorized use of your Account or any other security breach. makbet is not liable for any loss arising from unauthorized Account access due to your failure to maintain credential security.
Before processing your first Withdrawal, you must complete KYC verification by submitting the following documents:
We reserve the right to request additional documentation at any time for security purposes. Failure to provide requested documents within 7 days may result in account suspension.
You must keep your Account information current. If your contact details, address, or payment information changes, you must update your Account settings immediately. makbet is not responsible for failed communications due to outdated contact information.
makbet accepts deposits via the following methods: bank transfer (BCA, BRI, BNI, Mandiri), e-wallets (OVO, DANA, GoPay, ShopeePay), and QRIS. The minimum deposit amount is Rp 10,000. There is no maximum deposit limit unless specified by your payment provider. Deposits are processed instantly upon confirmation. makbet does not charge deposit fees, though your bank or payment provider may impose their own charges.
The minimum Withdrawal amount is Rp 50,000. The maximum Withdrawal per transaction is Rp 50,000,000. There is no limit on the number of Withdrawals you may request daily. Withdrawals are processed to the same payment method used for deposit whenever possible. Withdrawal requests are typically processed within 15 minutes during banking hours (Monday-Friday, 09:00-16:00 WIB). First-time Withdrawals undergo enhanced verification and may take up to 24 hours.
You may only withdraw funds after:
You must not deposit funds using payment methods that do not belong to you. All deposits must be made from accounts in your own name. We reserve the right to return funds deposited from third-party accounts and may close your Account for violations of this provision.
All transactions are conducted in Indonesian Rupiah (IDR / Rp). Currency conversion fees, if any, are borne by you and determined by your payment provider.
makbet offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback, and free spins. All bonuses are subject to specific terms and conditions published on the Platform. By claiming a bonus, you agree to its associated terms. Bonuses cannot be withdrawn until wagering requirements are met.
Bonuses typically require wagering the bonus amount plus deposit amount a specified number of times (turnover requirement) before withdrawal. For example, a 100% bonus up to Rp 1,000,000 with 8x turnover requires wagering (deposit + bonus) × 8 before withdrawal. Different game types contribute differently toward turnover:
Bonuses must be claimed and wagering requirements completed within the specified validity period (typically 30 days from activation). Unclaimed bonuses expire after the promotion end date. Bonuses with incomplete wagering requirements are forfeited after the validity period.
Only one active bonus is permitted per Account at any time. You must complete or forfeit your current bonus before claiming a new one. Bonus abuse, including creating multiple accounts to claim bonuses multiple times, using opposite betting strategies, or exploiting system errors, will result in immediate account termination and forfeiture of all funds.
We reserve the right to cancel bonuses and void associated winnings if we detect abuse, fraudulent activity, or violation of bonus terms. Maximum bet limits may apply during bonus play (typically Rp 50,000 per bet for sports, Rp 25,000 per spin for slots).
makbet reserves the right to refuse or limit any Bet at our sole discretion. We may impose maximum bet limits per event or game based on risk assessment. Bets are confirmed only when you receive an on-screen confirmation and the Bet appears in your betting history. We are not liable for Bets not successfully placed due to technical errors, connection issues, or system maintenance.
Sports bets are settled according to official results declared by the relevant governing body. In cases where an event is postponed or abandoned, settlement rules vary by sport and are detailed in our sports-specific rules. Live in-play bets are subject to potential odds changes. Odds displayed at the time of bet placement apply to your Bet regardless of subsequent changes.
Bets may be voided in cases including but not limited to: incorrect odds due to obvious error, match-fixing or fraud, technical glitches, or events canceled before completion. Voided bets are refunded at odds of 1.00 (stake returned).
All casino games operate on certified Random Number Generator (RNG) systems or live dealer feeds from licensed studios. Game rules and Return to Player (RTP) percentages are available within each game. Maximum win limits may apply per game session. We reserve the right to investigate irregular play patterns and void winnings obtained through game exploitation.
If your connection is lost during an active Bet or game round, the outcome is determined according to the game's internal logic. For casino games, rounds in progress continue to completion on the server. You can review results in your game history once reconnected. For sports bets, disconnection does not affect placed bets.
While we strive for continuous operation, makbet does not guarantee uninterrupted access to the Platform. We are not liable for service interruptions due to maintenance, technical difficulties, force majeure events, or circumstances beyond our reasonable control. Scheduled maintenance will be announced in advance when possible.
Sports results, odds, and game content are provided by third-party suppliers. We are not responsible for errors in such content. Live streaming feeds and game software are provided "as is" without warranty. We reserve the right to void Bets affected by obvious errors in odds or results.
Gambling involves financial risk. makbet is not liable for any losses you incur from gambling activities. You acknowledge that all Bets are placed voluntarily at your own risk and that outcomes are based on chance or skill. We provide Responsible Gaming tools, but ultimate responsibility for controlling your gambling activity rests with you.
To the maximum extent permitted by law, makbet's total aggregate liability to you for any claim arising from or related to these Terms or your use of our services shall not exceed the total amount you deposited into your Account in the six months preceding the claim.
makbet is not liable for failure to perform obligations due to circumstances beyond our reasonable control including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, strikes, internet infrastructure failures, or regulatory changes.
We may suspend your Account immediately without notice if we suspect fraudulent activity, bonus abuse, underage gambling, multiple accounts, collusion, use of automated systems, money laundering, or violation of any Terms provision. During suspension, you cannot place Bets, deposit, or withdraw funds pending investigation.
We reserve the right to terminate your Account and refuse service at any time for any reason, including but not limited to:
Upon termination, any remaining genuine Balance (excluding bonuses) will be returned to you after deducting any amounts owed to makbet. Winnings obtained through fraud or Terms violations are forfeited.
You may close your Account at any time by contacting customer support. Before closure, you must withdraw your Balance. Accounts with outstanding bonuses or disputes cannot be closed until resolved. Closure requests are processed within 48 hours. Self-exclusion options are available through our Responsible Gaming page for players who need to restrict access due to gambling concerns.
Accounts with no login activity for 365 consecutive days are considered inactive. We may charge a monthly maintenance fee of Rp 50,000 on inactive accounts with balances above Rp 100,000. You will be notified via email before fees are applied. To reactivate an inactive Account, simply log in.
These Terms are governed by and construed in accordance with international gaming regulations and the laws applicable to online gambling services operating in the Indonesian market. Any disputes arising from these Terms or your use of makbet services shall be resolved according to these provisions.
If you have a complaint or dispute, you must first contact our customer support team at [email protected]. We will make reasonable efforts to resolve the matter amicably within 14 business days. Provide all relevant details including your Account username, transaction IDs, dates, and a clear description of the issue.
Formal complaints must be submitted in writing via email. Include supporting evidence such as screenshots, transaction records, and correspondence. We will acknowledge receipt within 48 hours and provide a formal response within 14 business days. If you remain unsatisfied after our internal review, you may escalate the matter according to the dispute resolution mechanisms provided by our licensing authority.
Any claim related to a Bet must be submitted within 30 days of the Bet settlement. Claims submitted after this period will not be considered. You agree that transaction records maintained by makbet are conclusive evidence for dispute resolution purposes.
All content on the makbet Platform including text, graphics, logos, images, software, and game content is the property of makbet or our licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, transmit, display, or create derivative works from any Platform content without written permission. The makbet name and logo are registered trademarks. Unauthorized use is prohibited.
Your use of makbet services is also governed by our Privacy Policy, which details how we collect, use, store, and protect your personal information. By accepting these Terms, you also agree to our Privacy Policy. We employ industry-standard security measures including 256-bit SSL encryption to protect your data. For complete information about our data practices, please review our Privacy Policy.
makbet is committed to promoting responsible gambling. We provide tools including deposit limits, loss limits, session time limits, and self-exclusion options. If you feel your gambling is becoming problematic, please utilize these tools or contact support for assistance. We support organizations that provide help for problem gambling. For detailed information about responsible gaming practices and support resources, visit our Responsible Gaming page.
makbet complies with anti-money laundering (AML) regulations. We monitor transactions for suspicious activity and report as required by law. You agree not to use the Platform for money laundering or terrorist financing purposes. We reserve the right to request source of funds documentation for large transactions. Unusual deposit or withdrawal patterns may trigger additional verification procedures.
makbet reserves the right to modify these Terms at any time. Material changes will be notified via email and on-Platform announcements at least 14 days before taking effect. Your continued use of the Platform after changes become effective constitutes acceptance of the modified Terms. If you do not agree with changes, you must stop using our services and close your Account.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.
These Terms, together with our Privacy Policy and any game-specific rules, constitute the entire agreement between you and makbet regarding your use of our services. These Terms supersede any prior agreements or understandings whether written or oral.
For questions, concerns, or complaints regarding these Terms or makbet services, please contact us:
Our customer support team is fluent in Indonesian and English. For urgent matters, live chat provides the fastest response.
By creating an Account and using makbet services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You confirm that you meet all eligibility requirements and accept responsibility for your gambling activity.
If you need clarification on any aspect of our Terms & Conditions, our support team is here to help 24/7.